REUSABLE ASSETS
LATAM ProServ · Agentforce
🇧🇷
🇺🇸
🇪🇸
v1 · Jul/2026
10
1–24
+3–6
6
1
FAQ & Escalation
Service Cloud + DE + Knowledge · ~$47K
→ ver detalhes
Opportunity Acceleration
→ ver detalhes
Card & Fee Support Assistant
FSI Enterprise/Unlimited + Agentforce + Data Cloud · ~$120K
→ ver detalhes
Complaints Management
Service Cloud + DE + Knowledge + Agentforce · ~$125K
→ ver detalhes
Billing Resolution
Communications Cloud + Agentforce add-on + Data Cloud · ~$120K
→ ver detalhes
Appointment Management
Field Service Ent/Perf/Unl + Data Cloud + DE · ~$120K
→ ver detalhes
Personal Shopper (B2C)
Commerce B2C + Data Cloud · ~$120K
→ ver detalhes
Buyer Agent (B2B / D2C)
Commerce B2B + Data Cloud · ~$120K
→ ver detalhes
Merchant Agent
Commerce B2B + Data Cloud · ~$120K
→ ver detalhes
→ ver detalhes
ℹ️
2
Dataprev
E-Networks
Agibank
FSI
Prodesp / Poupatempo
Agibank
FSI · Sales
Nissan MX
Auto
Agibank
✅
3
Prodesp / Poupatempo
#csg-proservices-latam-gtm · Fev/2026
Agibank, Hub
#proj-agibank-hub-agents · Dez/2025
Agibank, Sales
#proj-agibank-hub-agents · Set/2025
#aethonholding · Jun/2026
📌
4
−2 a −4
−1 a −2
+1 a +3
+2 a +3
+3 a +6
+1 a +2
+1 a +2
custom
5
FAQ & Escalation (base 5)
Opportunity Acceleration (base 5)
Card & Fee Support Assistant (base 7)
Complaints Management (base 7)
Billing Resolution (base 7)
Appointment Management (base 6 · OOTB)
Personal Shopper / Buyer / Merchant (base 7)
Add-On (Ramp-Up / Healthcheck / Mulesoft) (base 7)
+3
+4
+2
+1
−1
−1
custom
4–6
6
7
1
2
3
4
💡
8
0
0
0
0
🧮
📚
→
✕